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Jobs at Wiggle

Our History

 Our History

Wiggle started out as Butlers Cycles, a small independent bike shop established in Portsmouth, UK in 1920. In 1999, Butlers Cycles went online with the launch of wiggle.co.uk.

By focusing on providing unmatched value and great customer service, Wiggle rapidly took off in the UK and soon began expanding around the globe. We have now grown to become a global leader in the online retail of equipment for cycling, running and swimming, selling to over 70 countries in 10 languages and 14 currencies.

We occupy over 85,000 sq. ft. of warehouse space and stock over 2 million items!

Come Join the Wiggle Team

 Come Join the Wiggle Team

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

We would absolutely love to hear from you and learn what makes you want to work for Wiggle! Please send your CV and Cover Letter to Jobs@wiggle.com

We would really like to be able to respond individually to each and every one of your emails, unfortunately due to the volume of applications we receive here at Wiggle, this just isn’t possible. So if you have not heard from us within 30 days of submitting your CV, please consider your application unsuccessful on this occasion.

Thank you for your interest in working for us and please take a look below at our current vacancies…

Wiggle Work and Play – The Benefits

 Wiggle Work and Play – The Benefits 

At Wiggle we understand the importance of maintaining a healthy work/life balance. We work hard, but our working environment is relaxed and we encourage staff to participate in sport. We frequently train together in club activities such as our running and cycling clubs which operate during lunch or after work. We also participate in events together such as sportive rides and running races.

Our benefits include

  • 25 days holiday
  • Pension & Life insurance
  • Healthcare scheme
  • Casual dress in our Google style offices
  • Staff discount
  • Monthly ride outs - At the end of each month to reward your hard work we encourage the business to take 1-2 hours out of their working day to go on a group ride, run, swim, walk or participate on one of our notorious scavenger hunts!

Job Applicant Privacy Policy

Job Applicant Privacy Policy

WiggleCRC is committed to protecting the privacy and security of your personal information when applying to work with us.

The policy makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation (GDPR).

Click here to see the full policy.

UX Designer

Title: UX Designer

Location: Portsmouth

Salary: Competetive 

Are you an experienced UX designer with a big vision looking for progression in 2019? If so, Wiggle CRC has the perfect opportunity for you…

We are looking for a motivated and enthusiastic UX Designer who is passionate about improving the user experience by understanding and empathising with the people we are designing for. We’re looking for someone who approaches work with curiosity and a high degree of attention to detail. 

What will I be doing?

We put users at the heart of what we do, and you’ll be creating engaging digital experiences that are loved by our customers and deliver real business growth. The role will see you working in a highly collaborative, multi-disciplinary environment, to design and improve the customer journey by creating conceptual sketches, wireframes and prototypes and assisting in user research. We are flexible depending on what type of work you are doing. Some of our UX Designers tools include Adobe CC, Sketch, Figma, InVision, Marvel, Zepplin, Axure and Balsamiq

Responsibilities

  • Help to define and improve the interface and experience of Wiggle and CRC
  • Propose and design UX improvements which can impact multiple areas of the sites
  • Design features that fit within the larger experience and flows
  • Create deliverables (wireframes, mockups, prototypes, flows etc) to communicate ideas
  • Suggest and vet design tools and workflow improvements
  • Collaborate with team members across the business and advocate for users and a User Centred Design process
  • Stay informed and share latest on UX/UI techniques, tools and patterns
  • Understand responsive design and best practices
  • Knowledge and understanding of design systems theory and practice
  • Assist UX researcher to conduct research and evaluate and incorporate feedback from UX research into deliverables.

What experience would we like you to have?

  • We are looking for a UX Designer with a solid understanding of UX best practice and web standards, and who has experience working in an Agile project environment.
  • We are looking for self-motivated, creative people with strong communications skills that can drive real change for our customers.
  • 2+ years previous experience in a UX role.
  • Experience of responsive web design
  • Ability to digest research findings and illustrate innovative solutions
  • A passion for usability and accessibility standards
  • Proficient in prototyping tools such as Axure/Adobe XD/InVision/Marvel etc
  • Demonstrable knowledge and experience of various user-centric design methods
  • Experience of refining solutions through testing and iteration.
  • Experience of atomic design

Fancy taking on the challenge? Great! Please send your CV to jobs@wiggle.com

#comejointheride 

Senior Systems Administrator

Title: Senior Systems Administrator

Location: Portsmouth

Salary: Competetive

Wiggle CRC are looking for a Senior Systems Administrator to join the IT team on permanent basis. You will be involved in exciting project work, designing and delivering new technologies and platforms to Wiggle CRC.

Fancy taking on the challenge? Great, please read on…

What will I be doing?

This role is a key position in the Production Services Team and involves taking a proactive stance in supporting the Wiggle business in the maintenance and upkeep of existing IT Infrastructure, IT Applications, IT Equipment and Telecoms services.

You will also:

  • Fulfil a senior role in the Production Services team, providing support and knowledge-transfer to colleagues in their daily work and activities.
  • Provide proactive day to day support and administration for all infrastructure and services, including servers, storage and networks.
  • Manage incidents, service requests and change for Production Services team.
  • Manage, tracking and trouble-shooting issues, change controls and live fault escalations.
  • Maintain a high level of availability of services and minimising the risk of exposure to system downtime through continual monitoring of key systems.
  • Improve process development, documentation and knowledge dissemination.
  • Liaise closely with internal/external contacts to monitor and maintain current infrastructure while driving new technical projects forward.

What experience would we like you to have?

  • TCP/IP networking LAN/WAN (DNS, DHCP, RAS, VPN) MPLS.
  • Wintel operating systems, such as Microsoft Windows Server 2003 / 2008 r2 / 2012 / 2016
  • Authentication and directory services (Active Directory, DNS, DHCP, LDAP, GPO management)
  • Windows automation (scripting, imaging, installation, management)
  • Virtualization concepts and functional working skills with various virtualization technologies such as VMware and Cloud-based technology, such as Azure.
  • Shared storage concepts and functional working skills with various shared storage technologies (provisioning LUNs, expanding volumes, configuring RAID, etc.) Dell/EMC arrays and HP MSAs.
  • Advanced knowledge of monitoring using appropriate tools for example Solarwinds, New Relic using SNMPv3 / SNMPv2 / WMI protocols.
  • Strong understanding of load balancers & WAFs such as Netscaler, Zen load balancer and load balancer.org, Big IP F5s.
  • Experience and knowledge of supporting and maintaining an enterprise network, including load balancers, firewalls, VPN, Cisco routers and switches and F5 WAFs.

If this sounds like your perfect next challenge please apply now and send your CV to jobs@wiggle.com! 

#ComeJoinTheRide

Digital Designer - fixed term contract

Location: Portsmouth

Salary: Competitive

Title: Digital Designer

Wiggle are currently looking for a creative Digital Designer to join the team on a 10 – 12 month fixed term contract! Fancy taking on the challenge? Please read on…

What will I be doing?

You will be visually connecting with the customer base and audience via the website and email, providing creative solutions to the Marketing department and the business as whole, across all channels including web, email and ATL advertising.

You will work closely with Category Marketing, International Marketing, Brand and Ecommerce teams, and will help produce the best visual representation of what key messages these teams are trying to advertise, and help tailor it across 13 languages sites, emails and ATL channels.

Duties and responsibilities:

  • Design content across all of Wiggle’s sites and emails.
  • Ensure all projects are delivered to agreed timescales, scheduled and free of errors.
  • The creative theme should be in line with the brands current brand guidelines.
  • Translations and localized versions of banner should be created and distributed effectively.
  • Contribute to the overall marketing strategy by providing honest, insightful and constructive feedback to the team.
  • Pass on knowledge and skills to other team members.
  • Own and manage the BAU workflow relating to one channel e,g site, email, ATL. Delegate where necessary.
  • Effectively assess code to deliver site improvements and efficiencies.

Knowledge, Skills and Experience:

  • Degree level qualifications in Web Design or Graphic Design.
  • Strong commercial experience of HTML5, CSS3 development.
  • Experience in banner design and commercial messaging.
  • A strong design portfolio working with Adobe products.
  • Awareness of the challenges with online retail with strong commercial awareness.
  • Ability to work in a close team in a dynamic working environment.
  • Ability to handle multiple workloads simultaneously and perform under pressure.
  • Ability to negotiate and delegate
  • A level of spontaneity and technical confidence.
  • Knowledge of Javascript coding is desirable.
  • Knowledge of content management systems is desirable but not required.

If this sounds like your perfect next challenge please send your CV to jobs@wiggle.com !

#comejointheride! 

Full Stack Web Developer

Job Title: Full Stack Web Developer

Location: Portsmouth

Position: Permanent

Wiggle CRC have an exciting opportunity for a Full Stack Web Developer to join the IT team on a permanent basis… Fancy taking on the challenge? Please read on…

What will you be doing?

You will be responsible for development on our bespoke, multi lingual, multi-currency, international eCommerce websites.  As a member of the development team, you will be working closely with other developers and testers as well as business stakeholders. 

  • Working on strategic projects, in order to deliver large scale operational improvements
  • Delivering change as part of regular releases (typically every 2 weeks)
  • Working as part of a small team of developers and QA's, reporting to Lead Developer

Who are we looking for?

Essential skills:

  • Development frameworks: Microsoft .Net Framework 4.x with C#
  • Web Technologies: Microsoft Asp.Net MVC 5, HTML5 and CSS, JavaScript and frameworks
  • Testing Frameworks: NUnit, Moq or equivalent
  • Data: Microsoft SQL Server 2008+
  • Awareness of best practices for code design (such as SOLID, design patterns) 

Desirable skills:

  • Awareness of REST API design & implementation 
  • Web caching techniques and technologies (such as Redis)
  • Awareness of both agile and waterfall life cycles
  • Awareness of API management platform, e.g. Mulesoft 
  • Experience of developing on large volume customer facing web application 

Fancy taking on the challenge? Great! Please send your CV over to jobs@wiggle.com

#ComeJoinTheRide

German Translator

Postion: German Translator 

Location: Portsmouth 

Position type: Part Time 

WiggleCRC have an exciting opportunity for a Part Time German Translator to join the family! Fancy taking on the challenge?

Working 2 days a week – 15 hours in the Portsmouth office.

What will I be doing?

You will be working as part of the translation team and provide support for the customer service team when/if necessary. As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

Duties and responsibilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn WiggleCRC products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by WiggleCRC

Knowledge, Skills and Experience:

  • Native standard of German as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Post-editing skill will be an advantage
  • Creative writing skill will be an advantage

#ComeJoinTheRide

Senior Developer


Job Title: Senior Developer

Location: Portsmouth

Position type: Permanent

Wiggle CRC are looking for a Senior Developer with strong leadership skills to join the IT team. Fancy taking on the challenge? Please read on….

What will you be doing?

As a Senior Developer you will design, create, test and document new and existing software components from supplied specifications. Project change may require the introduction of new Wiggle systems, enhancements to existing systems and integration with 3rd party systems.  You will lead a small squad of 3-4 developers within the front end development team.

Who are we looking for?

  • Experience of leading development teams to deliver software change and being responsible for delivery of collaborative package of work
  • Development frameworks: Microsoft .Net 4.x with C#
  • Web Technologies: Microsoft Asp.Net MVC 5, HTML5 and CSS, JavaScript and frameworks
  • Testing Frameworks: NUnit, Moq or equivalent
  • Data & SOA: Microsoft SQL Server 2012+,
  • Industry experience of using best practices for code design (SOLID, design patterns) 
  • Awareness of API first design on platforms such as Mulesoft
  • Experience of developing on Azure PaaS would be beneficial
  • Competent in working in an agile environment, for example Scrum
  • Previous experience of working in a retail or eCommerce business on customer facing or back office systems would be advantageous  

If this sounds like you, please get in touch and apply now by sending your CV to jobs@wiggle.com - we want to hear from you! 

#ComeJoinTheRide

Assistant Management Accountant

WiggleCRC are currently recruiting for an enthusiastic Assistant Management Accountant to Join the team in Portsmouth.

 

What will you be doing?

 

Reporting to the Head of Finance Business Partnering and Management Accounting, the Assistant Management Accountant has responsibility for assisting in the timely completion of the WiggleCRC month-end process in the area of sales, margin and stock, and subsequent preparation of the monthly balance sheet reconciliations. :

Working within the Finance department at the Portsmouth Head Office, the Assistant Management Accountant will play a pivotal role in the accuracy of the month end accounts and ongoing financial control. The Assistant Management Accountant will work to support the Systems Accountant and Retail Account.

 

Accountabilities:

  • Balance sheet reconciliations for margin related accounts such as Margin Provisions, Manual accruals – COS;
  • Weekly reconciliations between trading reports and accounting systems;
  • Provide ad-hoc support to the Business Partnering Team and wider Finance department;
  • Month end responsibilities for deferred duty, inbound freight, commissions, and other areas;

 

Who are we looking for?

 

Knowledge, Skills and Experience:

 

  • To have started or have the desire to study accountancy qualifications
  • Excel skills with experience of reconciling large data sets
  • Experience of Retail / FMCG an advantage
  • Strong verbal and written communication skills

 

Competencies:

  • Confident, self-motivated and organised
  • Logical thinker with the ability to investigate and resolve discrepancies
  • Problem solving
  • The ability to prioritise workload in a fast-moving environment

 

 

 

 


Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Are we the saddle to your bicycle? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide

 

Russian Translator

Job Title: Russian Translator 

Location: Portsmouth

Position type: Fixed Term Contract 

WiggleCRC have an exciting opportunity for a Russian Translator to join the family! Fancy taking on the challenge?

This is a 12 month Fixed term contract based in our Portsmouth office  

What will I be doing?

You will be working as part of the translation team and provide support for the customer service team when/if necessary. As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

Duties and responsibilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn WiggleCRC products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by WiggleCRC

 

Knowledge, Skills and Experience:

  • Native standard of Russian as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Post-editing skill will be an advantage
  • Creative writing skill will be an advantage

#comejointheride

Social Media Coordinator


Job title: Social Media Cooordinator 
Position: Permanent 
Location: Portsmouth

Wiggle CRC are seeking a commercially driven Social Media Co-ordinator with proven digital and traditional marketing advertising experience to join our fast-paced, growing digital marketing department…

What will you be doing?

In this new and exciting role, you will be part of a team who are focused on new customer acquisition across multiple platforms both online and offline, including paid social, across all brands and territories within the Wiggle CRC group, establishing and maintaining best practice, performance and reporting whilst identifying and rolling out new opportunities/channels. You will also have the opportunity to support content & display (e.g. GDN & Programmatic).

You will also be:

  • Responsible for ad creation/set up and day to day management of paid social
  • Work with the digital project manager and marketing insights team to deliver audiences to online marketing team for use in advertising channels, whilst ensuring data is correctly managed, stored and kept up to date.
  • Work with social teams to co-ordinate audiences, advertising timings, products and subsequent marketing actions

Who are we looking for?

  • Proven track record of creating, co-coordinating and delivering social media advertising campaigns
  • Exposure to the latest digital marketing & social media techniques
  • Technically up to speed with paid social media advertising
  • Knowledge of FacebookAPI and GoogleAnalytics is desirable
  • A highly analytical approach and the ability to propose and deliver effective campaigns based on evidence and insight
  • Previous experience within a retail or ecommerce environment is desirable
  • Highly organised with the ability to manage constantly changing priorities
  • A confident self-starter, with an eye for detail

Fancy taking on the challenge? Great! Please apply now by sending your CV to jobs@wiggle.com 

#Comejointheride

Financial Accountant

WiggleCRC are currently recruiting for an experienced Financial Accountant to Join the team in Portsmouth.

What will you be doing?

Reporting to the Head of Tax, Accounting and Cashflow, the Financial Accountant provides support to the HTAC and is responsible for the integrity and accuracy of the tax, duty and VAT of the Group.  The FA also works closely with the wider Financial Control team to assist where possible and ensure accurate monthly consolidated management accounts.

The FA will be the Line Manager for the Import Export Analyst.  The FA acts as key member in ensuring that the group accounts are correctly presented from a technical perspective and that all tax obligations are complied with.

Accountabilities:

  • Management and support of one direct report;
  • Overseeing the customs warehouse operation and reporting on performance;
  • Completion of all VAT returns;
  • Monthly Reconciliation of VAT accounts;
  • Working with tax advisers to assist with the annual corporation tax returns and research and development claims;
  • Completion of tax notes to be included in the statutory accounts;
  • Seeking continuous improvement in the area of customs warehouse, tax and VAT;
  • Active participation in projects to improve tax, VAT and financial reporting;
  • Assisting the wider Financial Control team where required;
  • Assisting the wider business with a focus on buying and merchandising to understand the impacts of VAT;
  • Assisting the wider business with a focus on operations to understand the duty regime and how cost savings can be realised;

 

KPI’s:

  • Ensuring tight internal controls around Tax, VAT and Financial Reporting
  • Timely submission of VAT returns, eliminating all penalties and interest
  • Full reconciliation of all VAT accounts with no differences
  • Timely completion and submission of annual corporation tax returns
  • Providing support and cover to the Import Export Analyst in order to successfully operate the customs warehouse
  • Understanding and resolving any system process that impact the VAT accounts

 

 

Who are we looking for?

 

  • ACA or ACCA qualified
  • Practice trained preferable
  • Technical accounting experience essential
  • Experience of large Groups, trading globally
  • Corporate Tax and VAT experience preferable but not essential
  • Strong verbal and written communication skills
  • Advanced excel skills

 

Competencies:

  • The ability to prioritise workload in a fast-moving environment
  • Logical thinker with a methodical approach
  • Attention to detail and the ability to investigate and resolve issues
  • Willingness to learn and become involved across a broad spectrum of tasks


Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Are we the saddle to your bicycle? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide

Japanese Translator

Job Title: Japanese Translator 

Location: Portsmouth

Position type: Permanent 

This is a full time permanent position based in our Portsmouth office 

What will I be doing?

You will be working as part of the translation team and provide support for the customer service team when/if necessary. As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

 

Duties and responsibilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn WiggleCRC products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by WiggleCRC

 

Knowledge, Skills and Experience:

  • Native standard of Japanese as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Post-editing skill will be an advantage
  • Creative writing skill will be an advantage

 

#ComeJoinTheRide

French Translator

Job Title: French Translator 

Location: Portsmouth

Position type: Permanent 

 

This is a full time permanent position based in our Portsmouth office 

 

What will I be doing?

You will be working as part of the translation team and provide support for the customer service team when/if necessary. As a WiggleCRC translator, you will be responsible for translating everything for your local TLD: website interface, marketing and digital content, technical products, help pages.

 

Duties and responsibilities:

  • Translate website contents, product descriptions and marketing and digital contents
  • Understand and learn WiggleCRC products
  • Make sure the Translation Memory (TM) is organised and up-to-date
  • Make sure the glossary/termbase is organised and up-to-date
  • Assist the customer service team with incoming email and phone queries from customers
  • Any translation and communication in any other foreign language as required by WiggleCRC

 

Knowledge, Skills and Experience:

  • Native standard of French as well as English
  • Degree in translation or equivalent experience
  • Deep understanding and excellent command of CAT tool
  • Post-editing skill will be an advantage
  • Creative writing skill will be an advantage

#ComeJoinTheRide

 

Online Marketing Manager

Title: Online Marketing Manager (Australia and New Zealand)

Location: Portsmouth

Salary: Competitive

WiggleCRC are looking for an Online Marketing Manager for our Australia and New Zealand markets to join the family! Fancy being part of a fun and dynamic company? Then please read on….

What will I be doing?

The Online Marketing Manager is a key role in driving the growth of Wiggle and Chain Reaction Cycles websites across AU & NZ. Working for the top tri sports retailer in Britain, and a major international player, this role will have responsibility for maximising profitability through the growth of sessions, revenue and market share across a variety of online sales promotion channels inhouse, primarily Paid Search and Shopping but also including Organic, Affiliates, and Remarketing.   

You will also…

  • Be responsible for Australia and New Zealand’s Sales Promotion budget of approx. £1.7m
  • Own traffic, revenue and profit targets for AU and NZ markets, which accounts for approx. 10% of total group revenue
  • Create, own and deliver an online marketing plan and maximise sales and profitability
  • Build and optimise paid search campaigns for WiggleCRC
  • Work with the AU/NZ Site Merchandiser & Marketing Manager to ensure traffic generating opportunities are maximised
  • Regular analysis of campaign performance against targets and report back to the team / wider business
  • Influence content plan to help grow organic traffic
  • Finance management – PO’s, receipting and budget tracking

What experience would we like you to have?

  • 1+ year paid search experience
  • Experience in using Online Marketing platforms (such as Google Analytics, Google Adwords)
  • Understanding of how search engines work and interact with websites
  • Some experience of bid management tools is a plus
  • Intermediate Excel skills
  • Budget management
  • Analytical approach to interpreting and manipulating data
  • Attention to detail in recognising campaign and data accuracy
  • Ability to make decisions in line with commercial goals of business
  • Ability to multi task across several channels and projects
  • Strong communication skills
  • An interest and knowledge in tri-sports are also desirable

Does this sound like your next challenge? Great, please apply now by sending your CV to jobs@wiggle.com or contact the Talent team for more information!

#comejointheride!

House Brand Manager

Job Title: House Brand Manager

Location: Portsmouth

Position: Permanent

Wiggle CRC have an exciting opportunity for a House Brand Manager to join the team! Are you looking for your next challenge? Great, please read on…

What will you be doing?

  • Own the tone of voice and brand guidelines, ensuring that all brand activity reflects the brand positioning.
  • Lead the Wiggle Trade Plan and CRC flat plan for dhb.
  • Support the marketing manager with the delivery and measurement of multi-channel marketing communications in line with the dhb marketing activity planner.
  • Lead the creative execution of seasonal photoshoots, working closely with the dhb and Fohn design teams. Manage the delivery of all marketing assets
  • Providing the International Country Managers marketing assets for activity in key international territories.
  • Assist with the strategy for dhb social media channels and manage content creation.
  • Support the marketing team in the PR activation plan, taking responsibility for campaign toolkits and product training.
  • Own the dhb product pages for Wiggle and CRC. Use insight to optimise these seasonally.
  • Use copywriting skills to create engaging, informative and persuasive product page and blog content.
  • Work with ABM to conduct on-going competitor analysis and market reviews to provide insight to the business to support product development and brand communications.
  • Understand the dhb consumer; support the dhb marketing team in building consumer and customer understanding; champion this insight into the brand planning and brand communications, ensuring that the consumer is at the heart of all marketing activity.
  • Work closely with the WiggleCRC insight teams to understand, monitor and measure change in customer behaviour.

What experience would we like you to have?

  • A curiosity to understand consumers and customers, and a passion to meet their needs.
  • A passion for developing brand marketing campaigns, particularly in digital.
  • Experience in creating social media content.
  • Understands the importance of brand strategy and guidelines.
  • Copywriting experience, with a proven ability to write engaging content in an adopted brand tone of voice.
  • Supports information gathering and has an ability to analyse information to create insights.
  • A genuine passion for sport.

Does this sound like the perfect next challenge for you? Great! Please apply now and send your CV to jobs@wiggle.com 

#ComeJoinTheRide 

Customer Acquisition and Channel Development Manager

Title: Customer Acquisition and Channel Development Manager

Location: Portsmouth

Salary: Competitive

Wiggle CRC are looking for an experienced Customer Acquisition and Channel Development Manager to join the Marketing team on a permanent basis! Fancy taking on the challenge? Please read on…

What will I be doing?

You will be responsible for leading customer acquisition and new channel development for the WiggleCRC group.  You will be responsible for developing customer acquisition strategy, leading in-house channel management and innovation and managing a team to drive new customer acquisition.

You will also be :

  • Developing new digital channels for customer acquisition.
  • Developing new off-line channels for customer acquisition.
  • Planning and implementation of acquisition campaigns, optimising campaigns through data analysis and A/B testing, and the identification and development new channel opportunities that are ready to be scaled.
  • Manage channel development and cover (but not be limited to) YouTube, Google Display Network, other programmatic ad networks, publisher networks, social platforms, content development, press, print and partnership opportunities.
  • Delivering channel performance: Building team capabilities, processes and systems for management control that develop and deliver Wiggle CRC channel performance.
  • Identifying and capturing growth opportunities: Working with Marketing and Commercial teams to identify growth opportunities at brand, territory and channel level, through deep customer and channel understanding.  Develop a robust testing approach to enable continuous iteration and improvement.

What experience would we like you to have?

  • Experience of leading successful teams.
  • Customer growth through established acquisition channels (e.g. Facebook).
  • Development of new acquisition channels through a test and learn approach.
  • Attention to detail in recognising campaign and data accuracy
  • Ability to make decisions in line with commercial goals of business
  • Ability to multi task across several channels and projects
  • Strong communication skills
  • An interest and knowledge in tri-sports are also desirable

Does this sound like the perfect next challenge for you? Great! Please apply now by sending your CV to jobs@wiggle.com 

#comejointheride 

Buyer

Job Title: Buyer

Location: Portsmouth

Position type: Permanent

RAF Number:1124

 

WiggleCRC have an exciting opportunity for a Buyer to join the ride in our Portsmouth office.

 

What will you be doing?

As a buyer you will build relationships with suppliers and negotiate with them for the best pricing.

 

Responsibilities

·        To monitor sales and margin performance, identify variances against budget and implement resulting actions.

·        Calculate sell through plans

·        Achieve the desired intake margin

·        Skilled negotiator to achieve the most competitive commercial terms

·        Work closely with merchandising team on inventory analysis to ensure optimum fulfilment levels

·        Travel to suppliers as required.

 

 

Who are we looking for?

  • 2 to 5 years buying experience
  • Advanced knowledge of MS Excel and the ability to manipulate data and present it in varied, clear and concise formats. Working knowledge of Vlookup’s and Pivot tables.
  • Proficient in extracting data from varied sources
  • Ability to query data and filter out desired information with efficient methods of data storage and management
  • Knowledge of the sports / cycle industry would be ideal but not essential
  • Specific product and market knowledge
  • Experience of E commerce business practices.
  • Experience with Oracle Business Intelligence Reporting and GFK Retail Intelligence Tools

 

Videographer

WiggleCRC are looking for a Creative Videographer to join the team on a permanent basis in Portsmouth

 

What will you be doing?

Working closely with our social media team the Videographer will produce creative, engaging and relevant video content for use across a wide range of media, for the Wiggle retail brand. Working closely with stakeholders across the wider business, the successful candidate will engage with teams and individuals to produce this in keeping with the overall Integrated Marketing Plan.

Accountabilities:

  • Planning, creating storyboards and organising product to be used
  • Filming and editing material for use across Wiggle channels
  • Being the champion for video content and generating new ideas on how to boost views and engagement with it
  • Managing the You Tube channel
  • Creating creative, engaging and relevant video content that our customers will love
  • Working closely with other stakeholders such as the Brand Content Executive, Creative Lead and Category Marketing teams

 

Who are we looking for?

Knowledge, Skills and Experience:

  • Degree in a relevant subject (Media, Film etc)
  • Experience of setting up and operating cameras and sound equipment
  • A good understanding of setting up lighting for filming
  • A good understanding of what’s needed to set up a small video studio
  • Experienced in Adobe Premier Pro, After Effects or similar software, plus Adobe Suite (Photoshop etc)
  • A passion for cycling and / or tri sports would be a distinct advantage
  • Stills photography experience preferred but not essential

 

Competencies:

  • Quick-thinking, and adaptable
  • Capability to think and act globally
  • Pro-active self-starter able to work with a degree of ambiguity
  • Confident decision maker
  • Ability to re-prioritise to get the job done
  • Ability to handle multiple workloads simultaneously and perform under pressure
  • Ability to be flexible with work duties and hours as required by the team and business, and able to attend other sites for which travel may be required.


Why work for us?

We are always looking for talented individuals who are passionate about what they do. We offer some of the most rewarding career opportunities in sports retail, eCommerce, and IT development. Our people are highly valued and thrive in a relaxed culture which encourages innovation and personal development.

What’s in it for you?

If working alongside some for the most creative people isn’t enough, we offer you:

Excellent career progression opportunities, 25 days annual leave, Staff discount, 5% pension contribution, company sporting events, smart casual dress code and a brilliant company culture.

What’s next?

Is this the job for you? If so, we would love to hear from you…
Why not stand out from the crowd and send us your wiggly cover letter to give us a better idea of who you are and why you want to join the team…

#ComeJoinTheRide

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